Veterans' Worldwide Technology

Service Disabled Veterans Owned Small Business

SOFTWARE/HARDWARE Specialists

Department Description:

The Upgrade Operations Software Team (UOST) is one element of Upgrade Operations (UO). The team and process was created to address the need for a centralized support group to produce aftermarket firmware for customer products supported by the Radio Systems Division (RSD). Our customer base includes internal groups, external service entities, authorized dealers and self maintained customers.
On an official Factory cutover date the UOST assumes the responsibility of the expiring release no longer supported by SCOG. The UOST becomes the official source for replication while maintaining the level of quality originally provided by SCOG. Group members are responsible for maintaining an extensive onsite software library. Coupled with access to a comprehensive repository of downloadable files the UOST has the ability to easily access stored releases. Periodically the group cancels products. The UOST works closely with the business team, product planners and cancellation teams in an effort to secure parts, masters, programming hardware and documentation. The material collected is used to support a product throughout its Life Cycle.  Currently the UOST provides services to customers in the United States, Canada and Latin America. Our sister operations in Europe and Asia handle regional requests.

Scope of Responsibility:

Provide technical expertise and assistance for servicing existing fielded communication systems including Smartnet Controllers, and Conventional. Serve as a focal point and catalyst for the resolution of system related issues from a firmware perspective in products. Work with different product groups and marketing representatives to replicate and test firmware to help minimize impact to our customers. Develop new methods to improve performance, ease of migration, diagnostics, quality, and cycle time of firmware replication. Develop processes and procedures, which enhance on-going productivity and quality of work.
Provide feedback to management, internal support organizations & support entities. A working knowledge of the GTS Clarify Database, TDR, MS Excel, MS PowerPoint, UNIX / Linux & DOS is mandatory

Requirements: skills, knowledge, and education:
• BSEE required with strong electronics hardware knowledge, or equivalent related experience
• 3+ years working on schematics and layouts
• Able to work on multiple, short-cycle projects
• Strong organizational, communication, and interpersonal skills
• Knowledge of Trunked Radio Systems & Data Systems mandatory

• Familiarity with programmable integrated circuit devices mandatory

• Knowledge of programmable memory device architecture
 • Familiarity with data storage systems/networks
• A minimum of 5 years related industry experience (or 8 years with MSEE)
• Understanding of electronic manufacturing techniques and quality practices
• Familiar with FCC, UL and CE regulations/compliance
• Experience planning and managing manufacturing projects from requirements analysis to final production
• Familiarity with Microsoft Office Suite
• Knowledge of UNIX, Linux and DOS mandatory

 Chicago Location

 

770-751-1194

info@VWT1.com

John Adams - CTO

jadams@VWT1.com