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Our Client provides corporate
email, interactive messaging, field force automation, telemetry, and other
advanced wireless data services through its highly reliable, nationwide
Mobitex packet data network.
Responsibilities:
Installation, maintenance and repair of the Wireless Mobitex wireless data
network.
Testing and monitoring network for quality and reliability, including: base
station and area/region data switching center inspections, performing
preventative maintenance, and performing routine repairs, emergency repairs
and upgrades.
Ensuring maximum network availability consistent with Client’s Wireless’
network availability objectives.
Corrects network alarms consistent with Client’s Wireless’ response time and
service restoration objectives.
Supports new clients during initial start-up, identifies and corrects
current customer problems, and verifies and documents resolution in order to
maximize customer satisfaction.
Supports Sales at shows and demos by providing coverage tests and technical
information, conducting and supporting simulation tests of prototype
packages and documenting results, installing bi-directional amplifiers, and
supporting point of sale installations and customer host connections.
Identifying and resolving radio frequency interference, RF coverage issues,
network throughput, network RF and data transmission problems.
Documenting all maintenance actions and changes in fixed assets consistent
with the inventory control systems in order to ensure accountability and
availability of installed and spare equipment. Packs and ships materials and
equipment.
Based in the Metro Washington DC/Suburban MD area, there is extensive travel
throughout Washington DC, Baltimore, and the state of MD.
Travel to other areas of the East Region will occur and travel to other
Regions may occur occasionally.
Qualifications
Two year college degree, technical institute certificate, related military
training or equivalent related job experience
Three to five years related experience
Must be able to move equipment up to 75 pounds
Must be able to work overtime hours
FCC General Class Radiotelephone, NABER Certificate or equivalent
certification is a plus
Two or more years field experience installing, maintaining and repairing
data radio and data communications equipment and systems is required
Prior repair and maintenance experience in a trunked or data radio network
environment is desired
Soldering and mechanical skills required
Thorough knowledge of antenna systems, telecommunications equipment, data
communications equipment, computers, modems, routers, AC and DC power
systems, battery plants and UPS systems is essential
Familiar with a PC and typical business applications (i.e. MS Office)
Familiar with data communications protocols, including: X.25, MASC, HDLC,
TCP-IP, and SNA
Strong troubleshooting skills
Excellent communication and interpersonal skills
Valid US drivers license required
Ability to read and write technical reports
Ability to use the following equipment: communication service monitor, BERT
tester, Fireberd DDS test set, analog telco TIMS equipment, TDR, laptop
computer, protocol analyzer, spectrum analyzer, frequency counter, RF data
analyzer and tools
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